Classify®
Support
Something not working, or a question we haven't answered here? Write to us.
Email support@classify.app
We read every message and reply as quickly as we can. Telling us your device, your iOS or macOS version,
and what you were doing when the problem happened helps us fix it faster.
Common questions
How do I sign in?
Classify uses Sign in with Apple — no separate password to create or remember. You can use Apple's Hide My Email option if you would rather not share your address.
Do I have to create an account to look around?
No. You can browse and search listings without signing in. You only need an account to post a listing or to save, like, follow, and comment.
Do I have to fill in my whole profile?
No. Profile details beyond what Sign in with Apple provides are optional, and the profile screen can be dismissed. You can add or change details later in Settings.
Why does the app ask for my location?
Only to show listings near you and to place a listing you post in the right area. You can decline the permission and set an area manually instead, and you can change it at any time in iOS Settings → Privacy & Security → Location Services.
How do I post a listing?
Tap Post, pick a category, add photos and a description, set a price and an area, then publish. You can edit or remove a listing from your profile afterwards.
How do I report a listing or a comment?
Open the listing or comment, use the "…" menu, and choose to report it. You can also email us with a link and we will look into it.
How do I turn notifications off?
iOS Settings → Notifications → Classify, or turn them off inside the app in Settings.
How do I delete my account?
In the app, go to Settings → Delete Account. This permanently removes your profile and the content you created. If you cannot reach the screen, email us and we will do it for you.
Where is my data stored?
In Apple iCloud (CloudKit). See our Privacy Policy for the details of what we collect and why.
Still stuck?
Email support@classify.app and we will help.